Melanie Pickett and Paul Fahey of Northern Trust join us to discuss how a traditional financial services company thinks about and engages with FinTech. Melanie focuses on front office solutions for clients while Paul leverages data science. They both are keenly focused on what a digital experience means, particularly what it means for humans and the judgments they need to exercise. This includes figuring out what information to present to people, and in what format, to improve decision making. As always, nothing in this episode is investment, legal, or any other advice of any kind, and nothing in this episode is an endorsement or recommendation of any kind.